Shipping / Returns

Ground and Expedited Shipping For the continental US, via FedEx, UPS, or US Mail, allow 1 to 7 business days.
ALL products are shipped from the USA. Depending on your Delivery Destination your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Our standard delivery rates do not include import duties and taxes; these are the responsibility of the customer. The customer will be responsible for payment of any such import duties and taxes. The customer should contact his local customs office for further information before placing your order.
At Fatboy Mini BMX we believe in the quality of our products and want to satisfy our supporters. If your item came damaged you may return any item in new and unused condition within 30 days for a full refund, less shipping charges for all other returns there is a restocking fee of 25%. We will issue a refund using the same payment method you used originally.
Send the item to Fatboy Mini BMX 
ATTN: Returns, Order # (put your order number here)
1935 Santa Anita Ave.
South El Monte, CA 91733
(866) 968-4642
We suggest using a trackable, insured carrier.
*All items marked 'Sale' and/or 'Clearance' are considered final sales and non-refundable. 
In the event of an exchange request, please contact or call 

(866) 968-4642 ext 1 with your inquiry for further instructions.

Q. Do I need an RMA number?
A. Yes, an RMA number or permission to make a return is needed. Just send the item(s) back to us along with your order number.
Q. My item is no longer new and unused, and I believe it has failed due to a defect.
A. Please contact a member of our customer support team for help: or call: (866) 968-4642 ext 1
Q. How will I know when you’ve received my return?
A. We will notify you at the email address on file when we process your return.
We strive to process all returns the same or next business day following receipt at our location. Most debit or credit cards, as well as PayPal accounts, will show our refund to you within 72 hours (or on your next paper statement).